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1. PRIVACY POLICY
At wallartstickers.ecrater.com, our relationship with our customers is very important! We are respectful about the privacy concerns of the visitors to the site. Wall Art Stickers is committed to providing our customers with a secure web site to shop and will only collect the personal information that is necessary to process your order. Our customers should feel assured that access to this information will be limited to the appropriate employees and services to fulfill your order.
2. PAYMENT METHODS
We accept PayPal and Google Checkout. By submitting an order through wallartstickers.ecrater.com, you authorize us or its designated payment processor, to charge the account you specify for the purchase amount. All payments should be made in US dollars.
PayPal - PayPal is one of the safest, most widely accepted ways to pay for your purchases online. It lets you pay with your credit card or bank account. If paying by PayPal, we ship to a PayPal confirmed address only. A PayPal confirmed address is usually the billing address for your credit card that has been reviewed by PayPal and found to be safe, but other addresses can be confirmed as well. More information is available at www.paypal.com
Google Checkout - Google Checkout makes online shopping faster, safer and more convenient. It lets you pay with your credit or debit card. Once you have chosen the product you wish to purchase, simply click the "BUY NOW" button. Clicking this button will place the item in your shopping cart and take you to your cart. Next, click on the "Google Checkout" button and follow the directions for completing your transaction. More information is available at checkout.google.com
3. PRICING AND AVAILABILITY
All prices listed on our site are in US Dollars. Products and prices are subject to change without notification due to manufacturer and/or vendor availability; therefore you should always check prices before making a purchase. The price in effect when we receive your order will be the price that you are charged.
Availability - Due to high demand on some products, availability may be limited or placed on backorder. If you have any question about a product being in stock, please click “Ask seller a question” on a product page.
4. SHIPPING AND HANDLING
Domestic Orders - We offer standard shipping on all orders within the United States. USPS, UPS and Fedex are our primary shipping carriers. We reserve the right to ship via our choice of carriers depending on the content of the package. Most orders will be shipped within 1 to 2 business days after the order is placed. Once your order has been processed and shipped, you can use the tracking number provided in your shipping confirmation email to track the progress of your shipment. Delivery time is approximately 5 to 7 business days from the point of mailing. Please note that carrier provided tracking information may take up to 24 to 48 hours to update in their system.
Lost Shipments - Lost items are subject to verification. In the unlikely event that you believe your order may have been lost or stolen please contact our customer service. The shipping carrier may have a delay in shipment and it is not delivered in a timely manner. We suggest you wait at least 14 days (United States) from its date of mailing. We will trace your order and file for insurance coverage, if necessary. We will ship you a replacement order or provide credit immediately upon insurance claim approval.
Damaged Shipments - Damaged items are subject to verification. In the unlikely event of a shipment arrived damaged, you must report to our carrier and us within 48 hours. No exceptions! If the shipping carrier broke the item, they require that you keep all original packaging materials that the item was shipped in so that they may inspect it. These materials are needed in order to file a claim with the shipping carrier. Please contact us within 48 hours for replacement verification and processing details.
6. RETURN POLICY
In order to keep prices affordable to you we do not accept exchanges at this time. Returns can only be made on unopened and unused items with all the original packaging intact within 20 days of mailing date. There is a 10% restocking fee for returned items. Refund will be given for the item price. Shipping is non-refundable. Buyer is responsible for return shipping. We strive to always supply the clearest and most detailed information in the descriptions of the items. Advice and consultation is available prior to making your purchase.
7. UNDELIVERABLE OR REFUSED SHIPMENTS
Incorrect or undeliverable addresses and refused shipments resulting in an item being returned to sender will be charged for shipping fees. Undeliverable packages which require reshipment at the customer's request are subject to a reshipment charge. This includes refusal of a package, unclaimed packages, or misinformation on the part of the customer. Should we be unable to reach the customer for resolution, a 20% restocking fee will be apply and store refund will be issued for the balance.
8. FRAUD PROTECTION
As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to cancel, delay or request additional verification should we deem that an order is suspicious or fraudulent. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity. Persons who commit fraudulent activity will be prosecuted to the fullest extent of the law. Web browsers transmit a unique address that can be used by law enforcement officials to identify fraudulent activity. Both the FBI and the US Secret Service are responsible for investigating Internet fraud cases. We will cooperate with the responsible legal authorities in the investigating of any fraud perpetrated through Wall Art Stickers. In such instances, we also reserve the right to share information about such fraud with the issuing bank, shipping carriers, and our business partners.
By submitting your purchase order, the customer acknowledges, understands, and accepts these terms of agreement.
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